The FTP upload used in Qbrick VMS is based on a Java applet that is self-signed. This causes a security dialogue to pop up. Here is how to enable the applet to run.
Go to the Control Panel, Open the JAVA settings and navigate to "Security" tab. Click "Edit Site List..."
Add the two sites - http://web.transcode.qbrick.com and http://vms.ovp.qbrick.com
Restart your browser and go back to the FTP upload. Accept the Security Warning and run the applet.
If you still experience trouble uploading with FTP, please make sure your browser and Java is fully updated. If the issue persists, please contact the Qbrick Support.